This Privacy Policy explains how Evergreen Home Assist LLC, doing business as Duck Cleaning (collectively, “Duck Cleaning,” “we,” “us,” or “our”), collects, uses, discloses, retains, and protects information submitted through this website. This website is intended for customers seeking cleaning services in Washington State.
Information we collect
When you request a quote, we may collect:
- Your name and preferred contact information, such as a phone number or email address.
- Details about the property, including whether it is residential or commercial, business type, approximate square footage, and room counts.
- Any additional information you voluntarily include in the request.
- Limited technical and security data, such as request timestamps, browser information, and a one-way identifier derived from network information for spam prevention and rate limiting.
How we use information
We use the information only as reasonably necessary to:
- Review your request, prepare a quote, and contact you through your selected channel.
- Schedule, provide, and support requested cleaning services.
- Protect the website, prevent spam or abuse, investigate security incidents, and comply with applicable law.
- Maintain business records and resolve disputes.
Submitting a quote request does not enroll you in marketing messages.
How information may be disclosed
We do not sell or rent personal information and do not share it for cross-context behavioral advertising. Information may be processed by service providers that host, secure, or operate this website on our behalf and are permitted to use it only for those services. We may also disclose information when reasonably necessary to comply with law, respond to lawful process, protect rights or safety, investigate misuse, or complete a business transfer such as a merger or sale.
Retention
We retain quote requests only for as long as reasonably necessary for the purposes described above, including customer service, recordkeeping, fraud prevention, and legal obligations. We then delete or de-identify the information when reasonably practicable.
Security
We use reasonable administrative and technical safeguards designed to protect submitted information, including encrypted transport, server-side validation, access controls, rate limiting, and anti-automation measures. No internet transmission or storage system can be guaranteed to be completely secure. Accordingly, we cannot promise absolute security, but we will handle information consistently with applicable law and our stated practices.
Your choices
You may ask to review, correct, or delete personal information you submitted by calling us at (206) 581-4914. We may need to verify your identity before completing a request and may retain information when required or permitted by law.
Children’s privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the quote form. If you believe a child submitted information, please contact us so we can review and delete it as appropriate.
Changes to this policy
We may update this Privacy Policy as our practices or legal obligations change. The effective date above identifies the current version. Material changes will apply only as permitted by law.
Contact us
Evergreen Home Assist LLC d/b/a Duck Cleaning
Seattle, Washington and surrounding areas
Phone: (206) 581-4914
This policy is intended to describe our actual data practices and is not a contract that limits rights or remedies available under applicable law.